HELP CENTER
WHAT INGREDIENTS DO YOU USE?
All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, phthalate-free, and never tested on animals.
All of our candles are made with 100% domestically-grown soy wax and zinc core wicks.
WHAT ARE THE PAYMENT OPTIONS?
Accept Credit/Debit Cards with Wix.
DO YOU OFFER WHOLESALE OPPORTUNITIES OR REDUCED PRICING FOR BULK ORDERS?
We sure do. To request to become a HCC stockist, please email your store's information to hardingcandleco@gmail.com, and our sales team will follow up shortly.
If you're interested in placing a bulk order, please email hardingcandleco@gmail.com for a discount code.
WHERE DO YOU SHIP?
As of September 8th, we are only able to ship domestically throughout the U.S., including to Alaska, Hawaii, and Puerto Rico.
DO YOU OFFER FREE SHIPPING?
Sure do! Enjoy FREE shipping on all orders within the contiguous US - $50+.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Please allow 3-5 business days for your order to be processed and shipped. Once picked up and scanned in by our carrier, domestic orders shipped within the contiguous U.S. may take 2-5 business days to arrive, depending on location. AK, HI, and outlying territories may take longer.
Please note: once a package is shipped, the tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We are currently unable to replace missing or stolen packages.
HAVE QUESTIONS NOT ANSWERED HERE? NEED HELP WITH AN ORDER?
Feel free to contact our Customer Care team by email hardingcandleco@gmail.com and we'll do our best to lend a hand!